Dear Iain Conn,
We are writing to ask for compensation, on behalf of the thousands of British Gas customers who have suffered from British Gas extortion and bullying. Complaints include:
- forced imposition of prepayment key or card meters even against Ofgem rules
- price discrimination against prepayment meter customers
- all customers being charged what the Competition and Marketing Authority called “excessive prices”
- persistent pressure on users of gas and electricity for money that they do not owe.